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Return-to-Work Programs
By Scott Sloan – Director of Loss Control
Get injured workers back on the job as soon as possible—for their sake and yours.
 Many dealers today are concerned about the cost of insurance, especially workers’ compensation. As with most insurance coverages, there are things a policyholder can do that will directly affect the price of coverage. For workers’ compensation insurance, the best thing you can do is reduce the severity, or cost, and frequency, or number, of claims. The best way to reduce the severity is by implementing a return-to-work program. Simply put, a return-to-work (RTW) program brings injured workers back to productive work as soon as medically possible. [ more ]
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Coffee Is for Closers
By Patrick York – Vice President of Marketing
Are you assuming the test drive?
The most common mistake salespeople make when it comes to the test drive is asking the customer whether they would like to take the car for a test drive. Nine times out of ten, that question will elicit a knee-jerk “no.” While we know that a test drive in no way obligates a customer to buy the car, most customers consider a test drive too big of a commitment. [ more ]
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Finance & Insurance
By Thomas Langston – Vice President of Marketing
Vehicle Service Contract Checklist
Is your current vehicle service contract giving you and your customers all the features you deserve? Use the following checklist to see how it checks out.
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