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How Safe Is Your Data?
 "Car Dealers Held Responsible for Identity Theft." It’s a recently recurring headline that has likely already caught your attention. Identity fraud is a wide-spread and very serious crime affecting millions of Americans annually to the tune of about $50 billion (yes, billion). Unfortunately, the nature of the automotive retail industry leaves many dealerships exposed to possible security breaches. And if your dealership is found to be in violation of compliance regulations, the dealer can ultimately be held liable. [ more ]
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What's Holding Back Your Used ESA Production?
Recently I visited a dealership whose used extended service agreement (ESA) production was down 10% from previous years. When I asked what had led to the decrease, they cited the following factors: [ more ]
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Loss Control
It is a sad fact that every year the joy of the holidays is ruined for many by personal injury. It is even sadder that these injuries could often have been avoided. [ more ]
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