Sales Solutions
Sales Solutions, formed in 1989, has proven to be one of the most beneficial services provided to Service Group's dealer body. What started as simple sales training for Service Group accounts, Sales Solutions has blossomed into the recognized leader in automotive sales training. The Sales Solutions staff offers a wide range of training and consulting services, utilizing a proven system of motivation, reporting, and presentation techniques. Sales Solutions will maximize the growth of each employee and department. Taking a hands-on approach with dealership personnel, our trainers are able to form a relationship of trust and respect, while maximizing each sales opportunity.

Sales Solutions is the premier solution for dealership needs by providing the following services:
  • Quality training by experienced automotive retail professionals.
    • Sales Solutions trainers must show a strong record of success to be considered.
    • A dedication to enthusiasm and excitement is another prerequisite for employment.
    • Trainers will instill confidence in employees through energetic hands-on training.
  • Successful sales strategies using steps to the sale are shared with employees.
    • First Impression-not just meet and greet, a first impression must be established.
    • Relationship Building-moving beyond fact-finding, we focus on lasting relationships.
    • Current Vehicle Review-viewing the trade early will get it out of the way.
    • Inventory Selling-stress the importance of landing the customer on the right vehicle.
    • Product Presentation - enthusiastic presentation of product to increase closing ratios.
    • Test Drive-the test drive is assumed with each customer.
    • Write Up-to maximize closing ratios, Sales Solutions recommends a 75% write-up ratio.
    • Negotiations-negotiation techniques are shared using proven desking philosophies.
  • Sales Solutions trainers are geographically arranged to provide the following services.
    • Training in all aspects of sales and sales management.
    • Provide accurate and timely review of reporting documentation.
    • Provide insight and guidance on all pertinent performance ratios.
    • Review reports with appropriate personnel and provide suggestions for opportunities.
    • Respond rapidly to all requests and remain easily accessible.